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Fire Insurance Claim Help — Get Your Full Scope Covered

Serving the entire I-5 corridor — Salem, Woodburn, Portland, Vancouver, Kelso, Longview, and every city and town in between.

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Licensed & insured · OR + WAOne contract: mitigation + rebuildWe work with all insurers
As your restoration contractor, we make the insurance process work in your favor: a photo-documented scope of loss prepared to industry standards, adjuster walk-throughs where hidden damage gets scoped on day one, itemized estimates in the format carriers use, and supplement handling when opened walls reveal more damage. You have the legal right in Oregon and Washington to choose your own contractor — and it matters.

The most expensive mistake in fire recovery isn't hiring the wrong cleaner — it's letting the claim get scoped too small at the start. The adjuster's first estimate anchors everything after it. If smoke migration through the attic, water in the crawlspace, and code-required electrical upgrades aren't in that first scope, you'll spend months fighting for supplements — or worse, pay for them yourself.

We prevent that by being there first and documenting everything: surface soot testing to map smoke migration, moisture readings where firefighting water traveled, photos of every affected room and cavity, and an itemized scope built in the same line-item language adjusters work in. When we walk the loss with your adjuster, we're pointing at documented damage, not making claims.

Two rights every Oregon and Washington policyholder should know: you choose your contractor (insurer 'preferred vendors' are optional, and their pricing agreements are with the carrier, not you), and you're entitled to code-upgrade costs if your policy carries ordinance-or-law coverage — a provision worth real money in older corridor homes that initial scopes routinely omit.

To be clear about roles: we're contractors, not public adjusters or lawyers. We don't negotiate your settlement — we document your loss so thoroughly that the scope defends itself, and we flag when a loss is complicated enough that a licensed public adjuster or attorney is worth the conversation.

Insurance Claim Help — Frequently Asked Questions

Do I have to accept my insurance company's first estimate?

No. The first estimate is an opening scope, not a verdict — and it's routinely incomplete on smoke migration, water damage, and code upgrades. An independent, documented contractor scope is the standard mechanism for correcting it, through the supplement process.

What is a supplement?

A documented request to add scope the initial estimate missed — most commonly hidden damage found when walls open. Supplements are a normal, expected part of fire claims. We prepare and submit them with photos and line-item pricing as work progresses.

What is ordinance-or-law (code upgrade) coverage?

An often-overlooked policy provision paying the cost of bringing repaired areas up to current building code — today's electrical, smoke-alarm, egress, insulation, and energy requirements. In the corridor's older housing stock it can be worth tens of thousands, but only if it's invoked in the scope.

Should I hire a public adjuster?

For most straightforward losses with solid contractor documentation — usually unnecessary. For very large, disputed, or underinsured losses, a licensed public adjuster can earn their fee. We'll give you our honest read on which situation you're in.

What should I NOT do after a fire, claim-wise?

Don't throw anything away before it's documented. Don't start cleanup before photos and testing. Don't give a recorded statement guessing at causes or values. Don't sign an assignment-of-benefits or work authorization you don't understand. And don't accept 'that's not covered' verbally — ask for it in writing with the policy language.

Do you work with all insurance companies?

Yes — State Farm, Farmers, Allstate, USAA, Liberty Mutual, Safeco, PEMCO, Country Financial, and every other carrier writing homeowners policies in Oregon and Washington. The documentation standards are the same; we speak the language regardless of the logo.

Get a Free Fire Damage Assessment

Tell us what happened. We'll walk your property, document every trace of fire, smoke, and water damage, and give you a clear written scope you can take straight to your insurance company — no obligation, no pressure.

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